We understand each development is unique
Our dedicated Developer Services team are here to support you through the process of gaining a new water supply.
Developer
Incidents In my area
Current works
Bassingbourn Barracks, Old North Road, Bassingbourn, SG8 5LR – temporary two-way lights in place for planned works until 10 July.
North Street, Cambridge, CB4 3LQ – road closure for planed works until 13 July.
Fowlmere Road, Foxton, CB22 6RT – road closure for planed works until 10 July.
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Common queries
What should I do if I am moving?
Moving home? Let us know so we can send you important information about your water supply.
How do I find an approved contractor?
There are a number of approved contractor schemes in operation in the UK. We support the Water Industry Approved Scheme (WIAPS)
Where can I get more regulations information?
Download our leaflets, visit www.legislation.gov.uk and www.wras.co.uk
Would I be better off on a meter?
Most household customers can have a water meter fitted free of charge. If you have a meter you only pay for the water you use so you may find you’ll save money.
Where is my outside stop tap?
An outside stop tap is usually operated by a professional. They are generally located in the footpath near the boundary of your property.
How can I save water?
Get water wise around the home.
How much does the service connection cost?
You'll need to provide details of all of the plots that you require a service connection for in your application.
How do I set up a Direct Debit?
Direct Debit is the easiest way to pay and is free of charge. You can also spread the cost of your bill over the year.
How do I pay for a new main?
The Water Industry Act outlines three ways to pay for new water mains.