Our strategies and plans

Our response to Ofwat's draft determination

On 18 July 2019, the regular Ofwat published its draft decision (or 'draft determination') on our business plan for 2020 to 2025. We submitted our response (or 'representation') to Ofwat on 30 August 2019.

Ofwat's draft determination was challenging. We pushed back in a number of areas to ensure we deliver the best plan for our customers and for our business. We were also clear about where we disagreed with how the regulator has implemented it policies or its assessment of our business plan proposals. 

Ofwat will make its final decision on our business plan in December 2019.

Our response to Ofwat

Read our response to Ofwat's draft determination on our business plan for 2020 to 2025