Support
For more information, please read our full statement.
Frequently asked questionsQuick links:
- The incident
- The action taken
- The notification
- The support offered and advice
- Customers who have not received a notification
- Any other impact?
- Our mobile community support team
The action taken
The notification
The support offered and advice
Customers who have not received a notification
Our mobile community support team
If you would like to speak to us in person, our community team will be travelling around Cambridge over the next four weeks.
Use the map below to see where our community team will be headed each week. Select a red pin for further details, including the date and time of each visit.
Tip: You can also use the address lookup (located in the top left-hand corner of the map) to search for a specific address, postcode or location and see if we're nearby.