Incidents

There are currently no active incidents.

We recently fixed…

  • Burst main between the A14 and Hattons Rd, Longstanton

    We have now restored supplies for affected customers in the PE28, CB23 and CB24 areas.

    If you have had an interruption to supply, you may notice that you water looks different than usual. This is perfectly normal and your water will be safe to drink. Running your cold kitchen tap will help to clear it. For more information, please refer to our water appearance advice video.

    Appearance of your water | Cambridge Water

    We’re sorry for any inconvenience caused. Thank you for your patience.

    Posted/Updated: 23/08/2026, 19:15


  • Burst Main - Boxworth and Elsworth Impacted

    We’re aware of a burst main impacting Boxworth and Elsworth, which is causing low pressure and no water.

    We are working hard to resolve this and aim to restore normal supplies as quickly as possible.

    We’re sorry for any inconvenience caused. Thank you for your patience.

     

    Updated: 21/08/2026, 12:13 PM

  • Low Pressure and No Water - Conington Road (1)

    We're aware of an issue on Conington Road which is causing low pressure and no water for customers in the local area.

    We're currently working to restore supplies as soon as possible

    We are sorry for any inconvenience caused and thank you for your patience.

     

    Posted: 21/08/2026, 10:04 AM

  • Low Pressure and No Water - Conington Road

    We're aware of an issue on Conington Road which is causing low pressure and no water for customers in the local area.

    We're currently working to restore supplies as soon as possible

    We are sorry for any inconvenience caused and thank you for your patience.

     

    Posted: 21/08/2026, 10:04 AM

  • Low pressure and No Water in Whittlesford Cambridge

    We're aware of an issue in Whittlesford which is causing low pressure and no water for customers in this area.

    We're currently working to restore supplies as soon as possible

    We are sorry for any inconvenience caused and thank you for your patience.

    Posted: 19/08/2026, 17:15.

  • Essential water use

    Due to exceptionally high demand during the hot weather, we're asking customers to use water for essential needs only.

    Please avoid using hosepipes, car washing, paddling pools and garden watering where possible. 

    You may notice lower water pressure at times. This is a temporary measure to help us balance demand and ensure everyone continues to have access to essential water.

    Together we can help maintain supplies and avoid restrictions. 

    Thank you for your support.

    Posted/Updated: 07/07/26, 18:02

  • Low pressure

    The current hot weather has led to exceptionally high demand for water across our region.

    Some customers may experience lower water pressure or a temporary loss of supply.

    We are aware of these issues and are working to maintain supplies. Please help by using water wisely and avoiding non-essential water use.

    Thank you for your patience and support.

    Posted: 08/07/2026 20:51

  • Low pressure in Hixon

    We're aware of an issue which is causing low pressure for customers located in Hinxton and Ickleton (CB10).

    We're currently investigating and aim to restore normal pressure as quickly as possible.

    We're sorry for any inconvenience caused and thank you for your patience.

    We're sorry for any inconvenience caused and thank you for your patience.

    Posted 13/8/2026 , 21:14.