We are currently looking into…

• Update: Burst Water Main – SG8 Area

  Our engineers are continuing to work to resolve the burst water main issue in the SG8 area.

  
  A small number of customers remain affected by low water pressure or loss of supply.

  
  Bottled water has been restocked and is available for affected customers to collect from 16:30PM today at Orwell Pavilion, Town Green Road.

  
  We will provide further updates as soon as more information becomes available.
  Thank you for your continued patience and understanding.

  Posted/Updated: 09/11/2026, 18:25

We recently fixed…

• Supply Interruption in CB4

  We are aware of an issue in Manhatten Drive, West Chesterton CB4 area, which may be causing no water or low pressure. We aim to restore supplies as quickly as possible.

  We apologise for any inconvenience this may cause and thank you for your patience and understanding.

  
  Posted: 30/10/2026, 12:36

• Burst main between CB23, CB24, PE27 and PE28

  We're continuing to repair a burst water main that may have affected your supply in the area of Fen Drayton, Fenstanton, Hilton, Over, Swavesey, Connington, and St Ives. We believe your water supply should now be returning to normal. As service is restored, you may temporarily notice lower water pressure or some discolouration. If your water appears discoloured or there are changes to its taste or smell, please run your cold kitchen tap for up to 20 minutes until it runs clear. 

   

  We apologise for any inconvenience caused and thank you for your patience.

  Posted/Updated: 13/09/2026, 14:15

• Low Pressure and No Water in Royston

  We're aware of an issue in High Street Guilden Morden Royston SG8 0JS Cambridge  which is causing low pressure and no water for customers in the local area including Trap Street, Timpson Meadow, Fox Hill Road, New Road,
  

  We're currently working on this and aim to restore normal pressure as quickly as possible.
  
  We're sorry for any inconvenience caused and thank you for your patience.
  

  Posted: 23/10/2026, 21:50

• Supply Interruption in SG8 7

  We are aware of an issue in Thriplow SG8 7, which may be causing no water or low pressure. We aim to restore supplies as quickly as possible.

  We apologise for any inconvenience this may cause and thank you for your patience and understanding.

  
  Posted: 20/10/2026, 19:04