Incidents

There are currently no active incidents.

We recently fixed…

  • Burst main on ST. Neots Road Caxton Cambridge,CB23 3PD. (Affecting the PE19 6 area)

    We’re aware of a burst main on St. Neots Road Caxton Cambridge,CB23 3PD, which is causing low pressure or no water for customers located in the PE19 6 area.

    This has now been rectified and all customers affected should now have water.

    As your supply returns, you may notice that you water looks different than usual. This is perfectly normal and your water will be safe to drink. Running your cold kitchen tap will help to clear it. For more information, please refer to our discoloured water advice video.
    https://www.south-staffs-water.co.uk/household/my-water-supply/water-quality/appearance-of-your-wat…

    We’re sorry for any inconvenience caused. Thank you for your patience.

    Updated: 26/10/25, 07:35

  • Low pressure in St. Ives (PE27)

    An issue in St. Ives, which was causing low pressure for customers located in PE27, has been resolved. .

    We're sorry for any inconvenience this caused. Thank you for your patience.

    Updated: 08/11/25, 08:00