Water meters are being installed as part of a nationwide initiative to improve the efficiency and sustainability of water use.
Whether you've opted into for a meter, or have had one fitted as part of our metering programme, once your meter has been installed, you will be moved onto metered charges, and you will not be able to revert to rateable value.
Water meters will help to ensure fairness so that customers only pay for what they use, and will help encourage water conservation to support our rivers, reservoirs and the wider environment.
We are aiming to achieve 76% metering coverage by 2030, before completing our metering programme for the whole region by 2035.