My bills and payments

Direct Debit

Direct Debit banner

Extra help available during Coronavirus (COVID-19) crisis

If you are worried you may struggle to pay your upcoming water bills, please contact us and we will look at ways we can help you.

Why set up a Direct Debit?

Simple, safe and convenient, Direct Debit allows you to spread the cost of your bill over the year.

You can choose monthly or six-monthly payments and we offer flexible payment dates (currently the 1st, 14th or the 21st of the month), so you can choose the one that is most convenient for you.

You can set up a Direct Debit from any bank account, as long as you are the account holder.

Click here to set up a Direct Debit, you'll need to register or log in to My Account

Simple, safe, convenient and best of all it's free. You can also spread the cost of your bill over the year.

More information about Direct Debit

Direct Debit payments are taken on or shortly after your chosen payment date and reach us instantly. They are covered by the Direct Debit Guarantee