My bills and payments

Pay by instalments with a payment card

Unmetered customers can pay in monthly, fortnightly or weekly instalments at a PayPoint outlet by requesting a payment card.

You will be sent a statement that will tell you how much to pay, and when. Just take your payment card to your nearest PayPoint outlet and make a payment.

Your payment will reach us within three working days. Please make sure you leave enough time for it to reach us by the date on your statement.

Request a payment card online

You'll need to log in or register for MyAccount to request a payment card >

 More information about Payment Cards

  • You will receive a statement within 5 working days from your request, outlining your payment dates and amounts
  • You will receive your payment card within 14 working days
  • When you use PayPoint, your payment will reach us within three working days

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