Yes We Cam: Check Our Loos

Real customer leaky loo experiences

“I found a leak in my downstairs loo, and I wasn’t sure I could fix it myself. I’ve never done any plumbing! But by following your instructions I managed to wipe the seal. Hey presto, no more leak!”

See our easy instructions: How to fix a leaky loo

“We’ve been doing this for years. The flush unit is easy to find – you just lift the lid and it’s right there. When we see that tell-tale ripple in the toilet water, we do a quick rub under the seal washer. Never called a plumber yet.”

Follow our step-by-step leaky loo fix diagram

“Thanks for your email, I’d never thought of checking my toilets. I’ve done the toilet paper test twice now and both times it was fine. But I’ll definitely carry on checking. I can’t believe how much a leak could cost!”

Find out how to check your loos for leaks 

“We had a leaky loo recently. Luckily our toilets have isolation valves, so we turned off the water until the plumber came. It’s boxed in so we couldn’t get to the unit ourselves. But at least we stopped the leak.”

Learn when to call a plumber

“I’m really passionate about saving water but I’d never considered how much water you could lose inside a toilet. I check both of mine every month now. Thank you, it’s exactly what our water supplier should be telling us.”

Get the lowdown on common leaky loo myths