Get connected

On 1 January 2021, the developer services market saw the introduction of a new set of codes, which underpin how self lay providers, water companies and developers work together on self lay schemes.

Within the codes, there are a number of elements which include:

  • Design and Construction Specification (DCS)
  • Local practices
  • Annual Contestability Summary (ACS)
  • Water Sector Guidance (WSG)
  • Model Water Adoption Agreement (MWAA)
  • Updated Levels of Service (LoS) metrics
  • Adoption procedures
  • Minimum information (required for the typical self-lay journey)
  • Water Sector Guidance Panel Terms of Reference (ToR)

Water companies are required to consult on specific items within the new codes. We have consulted on these items through engagement sessions with CCW (21 September) and SLP forums (8 September), which Fair Water Connections also attended. We also discuss the codes and our practices with SLPs during scheme and customer-specific meetings.

If you are a self lay provider that operates within our region and you did not receive an invitation from us to our recent SLP forum, but would like to attend future sessions, please contact us via email.

We are required to publish the DCS and our local practices on 1 November, as well as our annual contestability summary on 4 December. These can be viewed below.

Other relevant documents can be accessed below and the template documents are already available on the Water UK website.

Contact us

When getting in touch with us, your first point of contact should be using the details below:

For all application, administrative, mains laying and service connection activity, please contact: or 01223 403115

For asset plans/map enquiries please contact:

Named contacts

The best contact details for managing your scheme are above. When your scheme is underway, you will be contacted by specific members of our team who will support the next activity in your journey. However, if you feel that you require specific support, or if you wish to raise a particular topic, please see the named contacts below:

Network Development Manager: Mike Sloan

Senior Developer Services Manager: Adam Stevens, 07772425503

Useful links

Updated: 28 October 2021