Wholesale - non-primary charges 2020-21
This document outlines the non-primary charges for use by licensed retailers in connection with services requested from South Staffs Water in support of the competitive retail market.
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Statement of significant change to wholesale charges 2020-21
Under the wholesale charges scheme rules issued by the Water Services Regulation Authority (Ofwat), the Company is required to provide a statement summarising significant changes to 2020-21 wholesale charges.
Download/ViewStatement of final wholesale water charges and charges scheme 2020-2021
This charges scheme sets out our wholesale charges to provide water to a retailer. All charges are effective from 1 April 2020 to 31 March 2021, unless otherwise stated. Wholesale charges are the charges that retailers have to pay wholesalers for the provision of wholesale water services.
Download/ViewStatement of significant change to end user charges 2020-21
Overall, the average household bill will remain unchanged at £139 in the Cambridge region.
Download/ViewNew connections charges 2020/21
Consultation and awareness document
Download/ViewInterim Report and Accounts 2019
Unaudited interim report and accounts for the six months ended 30 September 2019
Download/ViewIn the news View all news
Christmas and New Year opening hours
In the run up to Christmas we're open as usual and then our opening hours change.
Ofwat’s determination on our business plan
Today, we received Ofwat’s final determination on our business plan for 2020 to 2025
Stop! Find! Check! Label!
WaterSafe urges homeowners to take stop tap action
Winter is coming!
Time to get winter-ready and prevent water pipes from bursting in freezing conditions.
Successful prosecution for illegally taking water
We have successfully prosecuted Lanes Group for illegally taking water from a hydrant, through unauthorised use of a standpipe
Water resources and our chalk streams
We have received less than average rainfall over the 2018-19 period and we are very conscious of the impact this is having
Will you pledge to save water?
We are in one of the driest regions in the UK, with lower annual rainfall than Barcelona, so we all need to do our part to save water.
Young Innovators showcase their ideas on how to make water count
Seventeen students took part in the first Young Innovators’ Panel to give the views of future customers.
Update on water resources
Within the Cambridge region we continue to experience lower than average levels of rainfall. This is now starting to generate concerns relating to levels within watercourses and the local environment.
Cambridge Folk Festival bans single-use plastic bottles thanks to our support
We were proud to sponsor one of the longest running and most famous folk festivals in the world.
Major campaign launched to encourage the nation to ‘Love Water’
The Love Water campaign asks the British public to help protect and value our precious water resources for future generations.
Our annual report 2018/19
We have published our annual report to tell you how we've performed during 2018/19.