In this section, you will find information about the support we offer to businesses, and detail on how we can help your business with water supply.

If you're a retailer, this is the place to come for support in navigating our scheme of charges, compensation, emergency contact details and bilateral form queries.

Contact us

Wholesale Service Desk

• Email: wsd@south-staffs-water.co.uk
• Telephone (lines open Monday to Friday from 9am to 5pm): 0330 123 0116

Operations 24-hour Supply Line

• Telephone: 0800 389 10 11

My account services

Access to your account is no longer available here. 
Non-household retail services provided by Cambridge Water migrated to Source for Business (formerly Cambridge Water Business) on 1 April 2017. Please either contact Source for Business or your retailer of choice, if you have switched.

Click here to find your current retailer.