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- Making water count: Our business plan maps out next steps for future
- It's one of the hottest summers on record!
- Cambridge Water talks the talk with new Alexa app
- Cambridge Water is inviting customers to have their say on future water resources
- Cambridge Water continue to support the local community and WaterAid
- Cambridge Water customers experience minimal impact during the big thaw
- Cambridge Water encourages customers to avoid Bogus Callers
- New website provides insights into performance
- AI first for Cambridge Water
- Customers advised to avoid the hassle of burst pipes this winter
- PEBBLE grant-funded team to be shown on Countryfile
- New appointments strengthen Board
- World Soil Day
- Assurance plan - our promises to you
- Educating the next generation to 'make water count!'
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About us
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Our strategies and plans
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Business plan 2015-2020
- Business plan process
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Our outcomes and ODI's
- Outcome 1 - Excellent water quality now and in the future
- Outcome 2 - Secure and reliable supplies now and in the future
- Outcome 3 - An excellent customer experience to customers and the community
- Outcome 4 - Operations which are environmentally sustainable
- Outcome 5 - Fair customer bills and fair investor returns
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Business plan 2020-2025
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Customer feedback
- Asking customers if our business plan is affordable
- Asking customers if they support our future performance commitments
- Finding out how we can best serve our customers
- Understanding how much customers value improvements to the service we offer
- Understanding what’s really important to customers
- Finding out when and where customers want us to invest
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Customer feedback
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Business plan 2015-2020
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