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Keeping water safe in premises

Keeping water safe in premises - WRAS policy

Water Industry policy for the enforcement of the Water Supply (Water fittings) Regulations by WRAS.

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Water company lay application

Water use in the home

Water reuse systems

Guidance and advice on water reuse systems provided by Water UK and the Home Builders Federation.

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Water Resources Management Plan 2019

Water Supply (Water Fittings) Regulations 1999 - what they are and how they affect you

This leaflet by WRAS that provides information about the Water Supply (Water Fittings) Regulations and how they affect you.

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Replacement water supply application

Application for separation of existing shared supply or a replacement water connection.

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Installing water supply pipes

Developer services info sheet 1 - requirements for installing water supply pipes.

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Self-laying of water mains and services

This addendum is provided for the self-laying of water mains and services in the two regions supplied by South Staffs Water (the Company).

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Notice of Application for Water Services and Sewerage Services Licences

Notice of Application for Water Services and Sewerage Services Licences.

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Self-laying of water mains and services addendum

This addendum is provided for the self-laying of water mains and services in the two regions supplied by South Staffs Water (the Company).

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Water fittings notification form

Use this form to notify us of a change of plumbing installation under the Water Fittings Regulation 5.

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Water meter relocation policy

Moving your water meter isn’t standard DIY. This policy tells you what you need to do if you want to move your meter.

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Protecting and accessing water supply pipes

Developer services info sheet 2 - requirements for protecting and accessing water supply pipes.

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Cisterns for storing water and animal troughs

Developer services info sheet 3 - details for cisterns for storing water and animal troughs.

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Making water count - our plan for 2020 to 2025 appendix A49

Appendix A49 Water resources annualised unit cost mode

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RA01 - PR19 2020 to 2025 - Wholesale water base cost allowance

RA01 - PR19 2020 to 2025 - Wholesale water base cost allowance

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Water Resources Management Plan Cambridge Region - Annual Review 2017

Water Resources Management Plan Cambridge Region - Annual Review 2017

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Water Codes for adoption - local practices; consultation document

As part the upcoming Code for Adoption changes within the water industry each water company is required to publish and consult on any local practices which they wish to use rather than or in addition to the industry-wide standard practices.

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Statement of final wholesale water charges and charges scheme 2020-2021

This charges scheme sets out our wholesale charges to provide water to a retailer. All charges are effective from 1 April 2020 to 31 March 2021, unless otherwise stated. Wholesale charges are the charges that retailers have to pay wholesalers for the provision of wholesale water services.

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RA02 - PR19 2020 to 2025 - Addendum to Appendix A29 – Wholesale water enhancement cost allowance

RA02 - PR19 2020 to 2025 - Addendum to Appendix A29 – Wholesale water enhancement cost allowance

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Barrier pipe information

Automatic Fire Sprinkler Systems

Policy for the Supply of Water to Automatic Fire Sprinkler Systems.

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Response to Household Call for Evidence

South Staffs Water's Response to Household Call for Evidence

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Customer Challenge Group Report

An assurance report for Our business plan provided to Ofwat by the CCG's Of South Staffs Water and Cambridge Water

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Pre-development enquiry form

Use this form to enquire about the likely cost of water services for your development.

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Indicative Wholesale Charges Scheme 2021-22

Statement of indicative wholesale water charges and charges scheme 2021-2022

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Indicative Wholesale Charges Scheme 2020-21

Statement of indicative wholesale water charges and charges scheme 2020-2021

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Indicative Wholesale Charges Scheme 2019-20

Statement of indicative wholesale water charges and charges scheme 2019-20

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Who's responsible leaflet

Our who's responsible leaflet explains who is responsible for water supply pipes, stops taps, water meters and sewerage and drainage pipes.

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Customer Charges Scheme 2019/20

This Charges Scheme sets out our charges for water services and also those we collect on behalf of Anglian Water for wastewater services.

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Customer charges scheme 2020/21

This charges scheme sets out our charges for water services and also those we collect on behalf of Anglian Water for wastewater services. This scheme comes into effect on 1 April 2020.

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Miscellaneous charges 2020/21

This charges scheme sets out our miscellaneous charges for services provided by South Staffs Water and Cambridge Water from 1 April 2020 to 31 March 2021, unless otherwise stated.

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Developer Service Charges 2019-2020

This document sets out and defines the way South Staffs Water (incorporating Cambridge Water) will charge developers for everything associated with new developments and new connections to our network. These charges cover the period from 1 April 2019 to 31 March 2020.

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Wholesale - non-primary charges 2020-21

This document outlines the non-primary charges for use by licensed retailers in connection with services requested from South Staffs Water in support of the competitive retail market.

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Wholesale non-primary charges 2019 - 2020

This document outlines the non-primary charges for use by licensed retailers in connection with services requested from South Staffs Water in support of the competitive retail market.

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Making water count - our Business Plan for 2020 to 2025

Making water count - our plan for 2020 to 2025 appendix A43

Making water count - our plan for 2020 to 2025 appendix A51

Making water count - our plan for 2020 to 2025 appendix A50

Making water count - our plan for 2020 to 2025 appendix A47

Making water count - our plan for 2020 to 2025 appendix A44

Appendix A44 PWC retail services efficiency benchmarking

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Making water count - our plan for 2020 to 2025 appendix A38

Appendix A38 Board assurance of our PR19 business plan

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Making water count - our plan for 2020 to 2025 appendix A37

Appendix A37 WISER submission response (South Staffs incorporating Cambridge)

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Making water count - our plan for 2020 to 2025 appendix A36

Making water count - our plan for 2020 to 2025 appendix A35

Making water count - our plan for 2020 to 2025 appendix A33.8

Appendix A33.8 Cost adjustment claim proposed delivery timeline

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Making water count - our plan for 2020 to 2025 appendix A33.6

Appendix A33.6 Explain market research cost adjustment claim enagagement report

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Making water count - our plan for 2020 to 2025 appendix A33.5.3

Making water count - our plan for 2020 to 2025 appendix A33.4

Making water count - our plan for 2020 to 2025 appendix A33.3

Appendix A33.3 Decision making framework model summary

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Making water count - our plan for 2020 to 2025 appendix A33.1.2

Making water count - our plan for 2020 to 2025 appendix A33.1

Making water count - our plan for 2020 to 2025 appendix A33

Making water count - our plan for 2020 to 2025 appendix A32.2

Making water count - our plan for 2020 to 2025 appendix A32.1

Making water count - our plan for 2020 to 2025 appendix A31

Making water count - our plan for 2020 to 2025 appendix A30

Making water count - our plan for 2020 to 2025 appendix A29

Appendix A29 Capital investment to deliver a class-leading service

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Making water count - our plan for 2020 to 2025 appendix A28

Making water count - our plan for 2020 to 2025 appendix A27

Making water count - our plan for 2020 to 2025 appendix A26

Making water count - our plan for 2020 to 2025 appendix A25.3

Appendix A25.3 Triangulation Peer Review of Report - Giles Atkinson with PJM Final Response

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Making water count - our plan for 2020 to 2025 appendix A25.2

Appendix A25.2 Triangulation Peer Review of Approach - Giles Atkinson

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Making water count - our plan for 2020 to 2025 appendix A25.1

Appendix A25.1 PR19 WRMP and WTP data triangulation sheet

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Making water count - our plan for 2020 to 2025 appendix A25

Appendix A25 PR19 WRMP and WTP data triangulation study

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Making water count - our plan for 2020 to 2025 appendix A18

Appendix A18 New connections market customer engagement

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Making water count - our plan for 2020 to 2025 appendix A14.2

Making water count - our plan for 2020 to 2025 appendix A14.1

Making water count - our plan for 2020 to 2025 appendix A14

Making water count - our plan for 2020 to 2025 appendix A13.2

Making water count - our plan for 2020 to 2025 appendix A13.1

Appendix A13.1 SSC Peer Review WtP Research Methodology by Ariel Bergmann

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Making water count - our plan for 2020 to 2025 appendix A13

Making water count - our plan for 2020 to 2025 appendix A05

Making water count - our plan for 2020 to 2025 appendix A08

Making water count - our plan for 2020 to 2025 appendix A07

Making water count - our plan for 2020 to 2025 appendix A06

Making water count - our plan for 2020 to 2025 appendix A03

Making water count - our plan for 2020 to 2025 appendix A02

Making water count - our plan for 2020 to 2025 appendix A01

Making Water Count - our plan for 2020 to 2025 - September 2018

Statement of significant change to wholesale charges 2020-21

Under the wholesale charges scheme rules issued by the Water Services Regulation Authority (Ofwat), the Company is required to provide a statement summarising significant changes to 2020-21 wholesale charges.

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Wholesale Charges Scheme 2019-20

This charges scheme sets out our wholesale charges to provide water to a retailer. All charges are effective from 1 April 2019 to 31 March 2020, unless otherwise stated.

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Alternative credit support agreement

An agreement for alternative eligible credit support arrangement pursuant to Schedule 3 of the Business Terms contained within the Wholesale Contract dated 20th November 2017 and made under section 66E or section 117E of the Water Industry Act.

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