Coronavirus (COVID-19) update

We understand that this is a difficult time for everyone and wanted to keep you updated on the steps we are taking to make sure we protect our customers and our employees from the potential spread of Coronavirus (COVID-19), whilst making sure we continue to provide our essential services as normal.

We are issuing regular updates to make sure that everyone is kept up to date with the latest information, which we continue to review in line with the latest government advice. Our priority is to keep everyone safe.

If you are vulnerable in any way, have a disability, mobility issue, chronic illness or a medical condition, then we would encourage you to join our Priority Service Register. That means that if you experience an issue with your water, we’ll give you all the support you need.

You can find all of our latest updates, including frequently asked questions, here.

Thank you for your support.

Posted: 18 March 2020