News

Improvements in Hatley

undefinedWork is starting on an essential project in Hatley

As part of our improvement programme, we will be renewing the existing water main, with a new, high-performance polyethylene main. This work will improve the quality and reliability of your water supply.

When is it happening?

The work will start on Monday 10 January 2022 for approximately six weeks.

Will traffic be affected?

In order to complete this work as safely and efficiently as possible, a road closure will be in place on Main Street, at the junction of East Hatley to the junction of High Street. A suitable diversion will be in place, with access to frontages maintained at all times. There will be appropriate signage and traffic management in place for the duration of our works.

Will this affect my water supply?

We aim to complete all work with as little disruption to you as possible. However, we may need to turn off your water supply for a short period of time. If we do need to shut off your supply, we will provide a minimum of 48 hours' notice.

We apologise in advance for any disruption these works may cause and thank you for your patience. 

Updates25 January 2022
We have successfully installed 280m of the new main, with an additional, new connection also completed, to enable the transfer of water from the existing main into the new one. Sampling and pressure tests are due to take place this week, which will confirm that the main is ready to be put into service. We have approximately 40m of main left to replace, which will be installed in the coming weeks.

Our investment programme

This scheme is part of our commitment to invest in new water mains, to reduce leakage by at least 15% and to ensure our customers continue to receive a reliable and high-quality water supply.


Posted: 22 November 2021