Managing water resources

Groundwater levels are now normal for this time of year. Following a dry summer, a few wet months of average rainfall has replenished underground storage.

August 2023

Our water comes from underground sources that are reliant on being replenished over the usually wetter winter periods.

2022 saw a very dry summer, and the Environment Agency classified our region as being in drought status.

Over the winter period of 2022/23, we had higher than average rainfall, which meant groundwater levels recovered.

While we've not had such a dry year in 2023, our area is still recovering from drought, so we’re asking customers to Can for the Cam and help us save water in their local area this summer.

 Take a look at our free water-saving devices for more ways to save.

graph showing our current resources being in a good position

We continually monitor water resources and work closely with the Environment Agency, other water companies, and large water users, to ensure we can manage our resources effectively in periods of below-normal rainfall.

We also have a Drought Management Plan in place detailing the triggers for any actions we may need to take during extended dry periods, to manage both demand and supply of water to our customers.

As well as monitoring current levels, we also plan for the long term, making sure we can provide a high-quality, secure and reliable water supply, in an affordable and sustainable way for years to come. Find out more about our plans here.


The Cambridge Water area of supply is in a dry region of the UK, with lower annual rainfall than Barcelona.

We always do what we can to conserve supplies and we want to play our part too, so we are committed to reducing leakage levels by 15% by 2025, through investing in our pipes and introducing new technologies.

We encourage our customers to be as water efficient as possible by offering advice, free water-saving devices and the option of free water meters to be fitted, where possible.

We particularly ask customers to think about water efficiency during the summer periods, when they typically spend more time in the garden and enjoy outdoor leisure activities using water.

Our performance on leaks

Find out how we're performing on reducing leaks

Free water-saving devices

Claim your free water-saving devices

All about water meters

Find out how to get a water meter


Find out more about drought, including our drought plan.

Catchment management

Find out more about our catchment approach.

Saving water

Find out why it's important to save water and what you can do to help.


Find out more about our Pledge15 campaign and what you can do to reduce your usage by 15 litres per day.