Managing water resources

Our current water resources

Rainfall has been lower than average this winter but we have no concerns about water resources.

November 2019 

Our water comes from underground sources reliant on being replenished over the usually wetter winter periods.

Groundwater levels in spring 2018 were at normal levels, yet the winter of 2018 into 2019 was drier than average with only 65% of expected rainfall from September to May. As a result, replenishment of the aquifer was less than normal and groundwater levels were below the average expected for the start of the summer of 2019.

Groundwater levels have, as is normal, continued to recede over the summer. In combination with below average rainfall, groundwater levels at the end of the summer were below average, and many rivers in our region at noticeably low levels of flow.

For groundwater levels to return to normal and avoid a worsening situation in summer 2020, we require above average rainfall for the 2019-2020 winter period.

Water resources showing as below average

We continually monitor water resources and work closely with the Environment Agency, other water companies and large water users to ensure we can manage our resources effectively in periods of below-normal rainfall.  We also have a Drought Management Plan in place detailing the triggers for any actions we may need to take during extended dry periods, to manage both demand and supply of water to our customers.

The Cambridge Water area of supply is in a dry region of the UK with lower annual rainfall than Barcelona.

We always do what we can to conserve supplies and encourage our customers to be as water efficient as possible by offering advice, free water-saving devices and the option of free water meters to be fitted where possible.

We particularly ask customers to think about water efficiency during the summer periods when they typically spend more time in the garden and enjoy outdoor leisure activities using water.

Free water saving devices

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All about water meters

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