Managing water resources

Draft Water Resources Management Plan 2019

The Company is committed to providing a high quality, secure and reliable water supply to customers now and in the future.

We aim to achieve this in a way that is the most affordable and sustainable and takes into consideration increasing environmental pressures on our resources.

At least every five years we prepare a Water Resources Management Plan, which sets out in detail how we plan to achieve these outcomes over the next 25 years. In particular we need to ensure we are able to maintain a surplus of supply, known as headroom, over the expected demand for water.

In compiling the plan we have taken into account all the factors that will influence the balance of supply and demand for water. We assess these factors and allow for uncertainty to ensure that we maintain a surplus of supply over expected demand for water. We have also listened to our customers and consulted with various stakeholders, to ensure their views are taken into account.

We published our draft Water Resources Management Plan on 2 March 2018 for public consultation until the 28 May 2018. During this period we invite your feedback and comments on our proposals on how to meet our customers’ needs in future.

Our draft WRMP, along with supporting information, non-technical summary and appendices can be accessed using the links on the right hand side of this page. A paper copy is available to view by our head office.

In August 2018 we will publish a summary of the representations received and how we have revised our plan to take these into account. Following this we will submit our revised WRMP to Defra and the Secretary of State for Environment, Food and Rural Affairs will decide if we can publish a final plan.

Send your comments and feedback by email to Defra at Please title your email as ‘South Staffs Water draft water resources management plan’. Please copy the email to us at, to Ofwat at and the Environment Agency at

Alternatively, provide feedback by letter by writing to Defra using the following postal address:

Secretary of State, Department for Environment, Food and Rural Affairs
South Staffs Water Water Resources Management Plan Consultation
Water Resources
Department for Environment, Food and Rural Affairs
Area 3D
Nobel House
17 Smith Square
London SW1P 3JR

Until we have been through our consultation on the draft WRMP, and have been directed by the Secretary of state to publish a revised plan, our current WRMP14 remains in force.