Explore, Discover, Do - People and communities are at the heart of every drop of water we supply.
Pay online with My Account, our online account management service, or pay as a guest - there's no need to log in.
Direct Debit is the easiest way to pay and is free of charge. You can also spread the cost of your bill over the year.
Download our leaflets, visit www.legislation.gov.uk and www.wras.co.uk
Most household customers can have a water meter fitted free of charge. If you have a meter you only pay for the water you use so you may find you’ll save money.
You'll need to provide details of all of the plots that you require a service connection for in your application.
Moving home? Let us know so we can send you important information about your water supply.
In most properties the stop tap is located inside, close to where the water pipe enters the building. In houses, this is usually under a sink (often the kitchen sink), in the garage, a cellar or downstairs bathroom or toilet.
An outside stop tap is usually operated by a professional. They are generally located in the footpath near the boundary of your property.
This Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme.