Privacy policy and data protection
Data security
You should be aware that unless otherwise stated, the
information you may share with Cambridge Water and transmitted through this
site is not encrypted. It is therefore liable to interception by third parties
or may be electronically delivered to parties other than the addressee. The
sending of any information is at your own risk and you may wish to consider the
value and confidentiality of any information you may wish to provide, before
transmission.
Data Protection Act
The Company is registered with the Data Protection Registrar
within the terms of the current relevant legislation. If, as a result of your
visit to this site you register personal details or information about your
organisation, you can be sure that it will be processed and stored in
accordance with the current UK Data Protection legislation. The same assurance
applies to any other personal data held by Cambridge Water Company, regardless
of the method by which it was obtained. This means that you can expect that:
1. Data will be securely stored and only authorised
personnel will be allowed access to it
2. You can request a copy of the data stored about you and
receive it within a reasonable time, on payment of a modest charge.
Use of information
Your personal information will be used by us to process and control the billing
of your account and the charges we make for your water supply. It will also be
analysed to enable us to understand our customers and their requirements more
accurately, so that we can improve our service to you.
As part of your registration process and at any time
thereafter, you have the opportunity to opt out of this process by informing us
of your preference.
Please note that even if you have opted out of our
information channel it may be necessary to contact you for administrative or
operational reasons.
Market research
To help us improve our service to our customers and improve
and refine our website, we may collect information on your visit to this site
automatically through the use of ‘cookies’. This is a conventional, legitimate
and recognised data collection method but it is not immediately recognisable by
the site visitor. If you wish to find out more about how ‘cookies’ work and
ways in which you may disenable this function please visit
www.cookiecentral.com
Disclosures
Cambridge Water provide every assurance that individual
details are safely stored) for market research and analysis purposes, to help
us plan for a better service for our customers in the future, we may use and
share information relating to groups of customers, without identifying
individual data. This helps us to learn about our customer's water usage,
preferences and trends. Further the Company have appointed Homeserve GB Ltd to
offer a water supply pipe insurance product. This cover is offered in
relation to our statutory responsibilities.
Other websites
You may choose to visit other website through links from
ours. These sites are outside our control and cannot be covered by our privacy
policies and safeguards. The operators of these sites may collect information
from you which may be used by them in line with their own privacy policies
which may not be the same as ours.
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Privacy statement 
