Where we are

Cambridge Water began the process of reviewing its business plan in 2012.

We are currently compiling our draft business plan, taking into account all of the customer research we have amassed to date.

Throughout August, September and October 2013 we engaged with our customers and stakeholders to identify if they think the proposals we have submitted in our business plan are acceptable.

Click here to view the full current timeline

Where we are

There are six main stages to this process:

On Friday, 27 June 2014, Cambridge Water submitted an update to their 2015-2020 Business Plan and further supporting evidence to the economic regulator, Ofwat.

After receiving guidance and feedback from Ofwat, stakeholders and customers, we’ve introduced further challenge and provided greater clarity and evidence on our performance commitments to our customers.

An overview of our Business Plan update can be downloaded here

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