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The press office handles all media enquiries on behalf of Cambridge Water.

Paula Mitchell
Communications & CSR manager
Cambridge Water

Please refer all media enquiries to Cambridge Water's head office on 01223 706050


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View archived newsNew online account management service now available

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At Cambridge Water we’re committed to providing high quality water, meeting our customers’ needs and delivering great value for money.

We’ve updated our billing system which means customers can now easily view their account and make payments at a time and place that suits them using a new online service called My Account.

With My Account you can access your water account at a time and place that suits you. We’ll also be able to offer you personalised information, advice and ways to save money on your water account.

Other benefits of My Account include:

  • View and pay your bills anytime with e-billing
  • Set up a new payment plan or Direct Debit
  • Amend your details

My Account is simple, safe and secure.

To register for My Account…

To register for My Account customers will need their eight digit customer reference number which can be found on the top of their bills.

Win £500 in Love2shop vouchers

Customers who register for My Account will be entered into a free prize draw to win £500 in Love2shop vouchers. Click here for full terms and conditions.


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