Cambridge Water scores 100 per cent for water quality


Press office

The press office handles all media enquiries on behalf of Cambridge Water.

Paula Mitchell
Communications & CSR manager
Cambridge Water

Please refer all media enquiries to Cambridge Water's head office on 01223 706050


Online resources

Our vision for the future
Our five year business plan

View recent newsCambridge Water scores 100 per cent for water quality

Content image

Cambridge Water has scored 100 per cent for the drinking water quality it supplies to its customers.

The figures, released by the Drinking Water Inspectorate (DWI), prove that once again its customers benefit from the highest quality drinking water in the country.

Managing director, Stephen Kay, said: “We are delighted with these results. Cambridge Water customers currently benefit from the second lowest water bills in the country, and as the DWI report confirms, the highest levels of water quality.”

Each year Cambridge Water takes more than 23,000 samples of water at treatment works, reservoirs and at homes across the region.

In 2009, 100 per cent met the stringent national and European standards covering safety, appearance and taste of drinking water.

The company puts its high score down to two key factors. Firstly all the water it supplies comes from underground. Around 97 per cent comes from chalk aquifers and three per cent is from greensand. This means the water is naturally very clean.

Secondly the company is committed to quality and invests time and resources to ensure the water it delivers is of the highest quality now and for future generations.

For example, over the next three years it will be investing £7.8m in five treatment plants to combat increasing levels of nitrates being recorded at customers’ taps.

Nitrate is an essential nutrient for plants and occurs naturally in many types of fruit and vegetables. It is also added by farmers in fertilisers to improve crop yield.

To ensure Cambridge Water maintains safe drinking water standards, drinking water must not contain more than 50 parts in a million (50 milligrams/litre) of nitrate, however, over the past 30 years it has recorded a steady increase in nitrate levels.

To date this has been dealt with by blending water from high nitrate sources with that drawn from sources with lower nitrate concentration. As it is not possible to blend the water further the company is investing in the new nitrate removal plants to give it an additional 40 million litres of lower nitrate blend water each day.

The DWI report also shows that during the year just 323 customers contacted Cambridge Water about the quality of their water. This equates to one contact for every 1000 people and is half the industry average of 2.2.

Customers can find out more about the water quality in their area and read a copy of the report by clicking here.

0 Comments | Leave a comment

Add your comment

Please leave your email address if you would like us to contact you.

The CAPTCHA image