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View recent newsCambridge Water is reminding customers stay “water safe” when it comes to employing a plumber to carry out work.

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Cambridge Water is reminding customers stay “water safe” when it comes to employing a plumber to carry out work.

According to a recent survey carried out by WaterSafe, the UK’s leading plumbing assurance scheme, 70% of homeowners admit they don’t check a plumbers’ pedigree.

However, it appears age does matter –with exactly half (50%) admitting they would prefer a plumber aged 36 to 49 years old. This was shortly followed by the over 50s (24%) and those aged between 26 and 35 (21%).

A mere 4% of responders said they trust traders aged between 18 and 25.

Julie Spinks, director at WaterSafe, said: “When it comes to the trade industry, there has always been an inherent degree of ageism – whereby it may be easy to assume that older traders, in having acquired years of experience, are more trustworthy.

“However, the reality is the age of a tradesman is irrelevant – whilst experience is valuable, it’s all about their professional qualifications and skills set.  After all, each year we continue to see truly gifted, hardworking younger installers enter the industry – and their talent must not be overlooked.”

She adds: “Ultimately, the most important factor is to check a prospective plumber’s credentials to ensure they are qualified to do the job in hand. All homeowners need to go to our website ( type in their postcode and they’ll find several approved plumbing businesses in their areas.”

All the businesses registered have specific training in Water Fittings Regulations and Byelaws, which ensure there should be no risk from poor installation or sub-standard materials that could cause contamination of the drinking water supply.

Approved plumbers also issue a ‘work completed’ certificate, which provides a defence for property owners who are challenged by a water supplier enforcing the Water Fittings Regulations and Byelaws.

WaterSafe estimates bodged plumbing jobs have cost the nation £2.6 billion in recent years predominantly on account of unqualified, unethical traders.

For more information visit

When should I call a plumber?

You, or the property owner, are responsible for:

  • The supply pipe, which runs from the boundary of your property into the building.
  • Your own stop tap, either located in your garden or inside your house.
  • All the plumbing inside the house.

If you experience a problem with any of this pipework or fittings, you should call a plumber.

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