Leaflets

Our aim is to provide you, the customer, with a high quality service at all times. So you know what levels of service you can expect from us, we have compiled the following leaflets:
Our Commitment
This leaflet details our complaints procedure and Guaranteed Standards Scheme
Special Needs
Many of our customers have special requirements. This leaflet explains the services we provide to help out
Lead Pipe Replacement
If your property contains lead water pipes this leaflet will provide the advice you need to get them replaced
Water in the Garden
Find out how much water you use in the garden and how to make efficiency savings
Water in the Home
Find out how much water you use in the home and how to make efficiency savings
Water Efficiency
Why saving water is important and how you can help protect the environment
Water Meters
Tells you everything your need to know about water meters