Request a new connection

The simplest way to request a new or replacement connection is to complete the online form below. You will be given the option to attach relevant documents before submitting the form.

Alternatively, please download our Request a Connection pdf which can be printed and posted to: Network Development, 90 Fulbourn Road, Cambridge CB1 9JN.

This form can be used to apply for new or replacement connection(s) to an existing public water main under section 45 or 55 of the Water Industry Act 1991. Please provide as much information as possible about your requirements to enable us to process your application. Insufficient information may result in delays to the provision of connection(s).

Please note: Fields marked with a * are required
Section 1: Correspondence address
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Please indicate your preferred method of contact
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For the site to be supplied please indicate whether you are
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Section 1b: Please provide the following information
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I can confirm that I have approval to act exclusively on behalf of the above named owner/occupier to deal with Cambridge Water regarding the new water connection(s) at this site.

Section 2: Location of connection(s)
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Section 3: Connection details
Are you renewing an existing connection?
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Please indicate below how many of each type of connection you require. If you do not require a particular type of connection, please leave the zero in the box.

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Is the property currently metered?
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Do you require a meter to be fitted?
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Is the existing supply shared?
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Please note: If the existing pipework is lead you may wish to download our leaflet on replacing lead pipes from our online resource library.

Please indicate below the type of property

Are you demolishing an existing property which has a water connection
If possible, please provide Cambridge Water's property reference number/account number
Section 4: Details relating to the site
Please indicate below the type of connection
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Number and type of connection using pipe up to and including 25mm outside diameter (up to and including 20mm nominal bore)

Plot/property numbers Purpose of supply New Property Method of drainage Domestic usage  
+ add more

Number and type of connections using pipes greater than 25mm outside diameter (greater than 20mm nominal bore)

Plot/property numbers Purpose of supply Nature of business Method of drainage Maximum daily demand (m3/day) Maximum instantaneous demand (ltr/sec) Volume of on-site storage  
+ add more

Please advise the service arrangements required

Bulk meter
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Individual supplies
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Would you like us to contact you to arrange a site meeting?
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Will this property/development have a new connection to the main sewers? (More info)
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Are there any contaminants present on the site?
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Section 5: Fixtures and fittings

All new connections to the public water mains are liable for payment of an infrastructure charge before connection. For normal domestic connection (20mm nominal bore) the charge is standard. For larger connections (greater than 20mm) the infrastructure charge will be calculated using the relevant multiplier.

Please specify the number of water fittings to be installed

  Number per unit Loading units
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 2
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 1.5
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 3
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 10
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 22
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 3
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 3
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 5
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 0.5
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 1.5
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 3
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 10
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 3
Section 6: Plumbing contractor/installation details
Will you be using a water industry approved plumber/contractor registered under the WIAPS scheme to carry out internal plumbing?
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If you are using a plumber/contractor not registered under the WIAPS scheme please provide us with details of the principal installer for verification:

Will you be using a water industry approved groundworker registered under WIAPS for installing the underground service pipes?
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If you are using a groundworker/contractor not registered under the WIAPS scheme please provide us with details of the principal installer for verification:

Section 7: Regulations

For the purposes of regulations, please answer the following questions:

Please indicate if any of the following are being installed:
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In some cases infrastructure charge credits may be applicable. This will be the case if there was a previous water connection to the site that has been disconnected within the last five years

Has the site being developed had a water supply in the last five years?
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(DD/MM/YYYY)
Has there been a change of use to this property?
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Section 8: VAT

For the purposes of VAT please indicate the type of property

Civil engineering services provided in the course of the construction of new domestic dwellings will be zero rated

If you are applying for VAT zero rating because intended use is for a relevant residential or relevant charitable purpose

If the property is a listed building, and you are applying for VAT zero rating as an approved alteration to a listed building

If the project is a domestic conversion, and you are applying for the 5% reduced rate of VAT to be applied

Please note
Where the connection is made off-site, current interpretation by HMRC of VAT legislation will not allow the reduced rate to be applied

Where you are applying for the zero rate or a reduced rate under the ‘listed building’, ‘relevant residential/charitable’ or ‘domestic conversion’ categories above, you must provide the necessary evidence to support your request

Section 9: Supporting documents

The following MUST be provided to Cambridge Water in support of your application. Failure to provide all details will result in a delay:

Plans - site layout plants (scale 1:500) and location plans (scale 1:2500). When submitting by post, please include two copies of each

Location of service entry point to individual plot(s)

Diagram showing the pipework and fittings to be installed to satisfy The Water Supply (Water Fittings) Regulations 1999 (Regulation 5) (if applicable)

VAT evidence for a relevant residential/charitable or listed building

Section 10: Additional information
Please use this box to provide us with any further information you feel may be helpful to your application
Section 11: Declaration
  • I wish to apply for a new water meter connection(s) as described to the premises referred to in section 2 of this form, under section 45 or 55 of the Water Industry Act 1991 and I acknowledge my responsibility with regard to compliance with the Water Supply (Water Fittings) Regulations 1999 including Regulation 5.
  • I have provided all of the information requested

  • I acknowledge that in making this application I will be liable for any charges payable in respect of the connection(s) to which this application relates, including infrastructure charges. Further I acknowledge that I/we will be liable for the standing and consumption charges until I/we inform you of the name of the new occupier of the property/properties.
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Please press Submit to send to completed form to Cambridge Water.

 

Please return all documentation to:
Network Development, Cambridge Water, 90 Fulbourn Road, Cambridge CB1 9JN

Please do not forward any payment with this application. Details of our payment requirements will be clearly stated in the estimate paperwork that you will receive when this application has been processed.

Should you have any questions regarding this form please call:
01223 706050
Email: networkdevelopment@cambridge-water.co.uk