Your new look bill

Welcome to your new bill

At Cambridge Water we’re committed to providing high quality water, meeting your needs and delivering great value for money.

We’ve recently updated our billing system which means there are improvements to the service we’re able to offer you. It also means your bill has a new look which is explained here.

Benefits of our new billing system include:

My Account - You can now easily view your account and make payments online at a time and place that suits you using a new service called My Account, which is available on our website.

Personalised information – Sign up to My Account and we’ll be able to send you personalised information, advice and ways to save money on your water account.

Other benefits of My Account include the option to:

  • Go paperless and view your latest bill online
  • Review your payment plan
  • Amend your details

My Account is simple, safe and secure.

To register for My Account…

Simply go to the Register page and type in your eight digit customer reference number from the top of your new look bill.

Win £500 in Lovetoshop vouchers

Customers who register for My Account will be entered into a free prize draw to win £500 in Love2shop vouchers. Click here for full Terms and conditions

Take a tour of the new bill ->