Cambridge Water came second in Ofwat's annual Service and Delivery Report which looks at all levels of customer service
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Meter readings are automatically taken using a remote reading device on a six monthly basis. Please note it is only necessary to submit a meter reading if you are a metered customer who is moving house or if you have received a bill based on an estimated meter reading and would like to be re-billed to an actual read.
How to take a meter reading