Rental properties

As a landlord or managing agent it’s important you provide us with details of your tenants.

This will enable us to send important information about the water supply while they are living at the property.

Landlord TAP is an easy to use website that allows Landlords and Managing Agents, of properties in England & Wales, to provide water companies with details of those responsible for the payment of water and/or sewerage charges for their tenanted properties.

Instead of picking up the phone or writing to us, register for Landlord Tap. Once you’re registered, you can use a single portal for all your properties to provide the information quickly and easily. This information is then passed to the right water company automatically, and you will receive a unique transaction receipt reference for your records.

You can use the web portal free of charge to let us know about changes to your tenanted properties, which will allow us to keep track of who is living in your property and ensure accurate bills are sent to the tenants.

When a new tenant moves in all you need to do is update the portal. You don’t need to contact us separately.