Moving house

Moving house in the next week or two? If so we need to know your details so we can send you important information about our services.  

Please select the option which best describes your circumstances.

I am moving

Cambridge Water area

 

Moving into the Cambridge area
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New address
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Are you responsible for bills
at your new address?
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How would you like to pay your bill?
Help
Additional contacts
 
Title First name Surname  
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Please supply details of the person who is responsible for the bills at the new address:
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About your new property
Date of your move
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Supply type

A meter reading should be submitted to Cambridge Water on the day of your move
How to take a meter reading

Meter
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If you are unable to provide us with a meter reading please be aware that your first bill may be estimated based on the last meter read we have for your new property. In certain circumstances we may come out to check your meter read for you. If you would like us to contact you regarding this please click here:

Would you be better off on a meter?

Water Meters
 Whether you live alone in a flat or share a house, you can start saving serious money with a water meter and where possible, Cambridge Water will install it at no charge.

Why install a water meter?
 There are two reasons why you should consider installing a water meter: environmental and financial.

Environmental
 We are encouraged to conserve natural resources and energy for the sake of our environment. People become more aware of their water use when they are metered as the more you use, the more you pay.

Financial
 People feel that metering is the fairest way to charge for water - similar to gas and electricity, paying for what you use. And as a general rule, single occupants and couples or families living in large houses with high rateable values tend to save by having a water meter installed. Most customers use 10% less water once they have a meter installed just because they are conscious of what they use. Environmental + Financial = Perfect Sense

Click here to access our online water meter calculator.

Please tick here if you would like us to contact you to discuss having a water meter installed

Previous occupier
 
If you have the previous occupier's details for your property, please enter them below
Payment
Would you like to sign up for direct debit now
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Instruction to your bank or building society to pay by Direct Debit

Please pay Cambridge Water Direct Debits from the account details in this instruction subject to the safeguards assured by The Direct Debit guarantee. I understand that this instruction may remain with Cambridge Water and, if so, details may be passed electronically to my bank or building society.

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Please provide the name of your bank or building society
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Date of instruction
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The Direct Debit Guarantee

  • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
  • If there are any changes to the amount, date or frequency of your Direct Debit Cambridge Water will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Cambridge Water to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
  • If an error is made in the payment of your Direct Debit by Cambridge Water or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when Cambridge Water asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also send a copy of the letter to us: Cambridge Water, 90 Fulbourn Road, Cambridge CB1 9JN
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If you selected metered:

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If you selected unmetered:

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If you selected unknown:

We will contact you to discuss payment options once we have identified if your property is metered or unmetered

Any information sent to Cambridge Water will be used for internal purposes only within its international group of companies.

 Please tick the check box on the left if you wish to receive information about offers on new products and services from selected third parties by post, email or phone.

Please press Submit to send to completed form to Cambridge Water. You will also be able to print a copy for your own.