Leaflets

 leaflets

  

Our aim is to provide you, the customer, with a high quality service at all times. So you know what levels of service you can expect from us, we have compiled the following leaflets:

 

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Special Needs
Many of our customers have special requirements. This leaflet explains the services we provide to help out

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Our Commitment
This leaflet details our complaints procedure and Guaranteed Standards Scheme

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Water Meters
Tells you everything your need to know about water meters

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Service Pipe Maintenance
Find out who is responsible for what pipes and if you qualify for free leak repair

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Water Efficiency
Why saving water is important and how you can help protect the environment

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Water in the Home
Find out how much water you use in the home and how to make efficiency savings

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Water in the Garden
Find out how much water you use in the garden and how to make efficiency savings

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Lead Pipe Replacement
If your property contains lead water pipes this leaflet will provide the advice you need to get them replaced