Customer service

At Cambridge Water we aim to provide the highest levels of customer service. We do this by taking time to listen and understand the needs of our customers and provide easy access to services, people and information.

To achieve this we will always adopt a professional and friendly approach and go the extra mile to deliver what our customers want.

The saying "small enough to care, large enough to cope" is particularly true of our company ethos and we regularly feature in the top of the industry league tables for customer service.