WaterSafe approved plumbers’ scheme

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When you are looking for a plumbing business, we recommend you select one which is an eligible member of an Approved Contractors’ Scheme, such as the WaterSafe or the Water Industry Approved Plumbers’ Scheme (WIAPS).

Using an approved contractor will give you the following benefits:

  • Approved contractors are fully qualified to carry out plumbing work in homes and business premises. They have specific training in Water Fittings Regulations and Byelaws, which enables them to ensure there should be no risk from poor installation or sub-standard materials that could cause contamination of your drinking water supply.
  • They will issue a ‘work completed’ certificate for their work, which provides a defence for property owners who are challenged by a water supplier enforcing the Water Fittings Regulations and Byelaws.
  • For most types of plumbing work, plumbers have a legal duty to notify the water supplier before they start work and this can lead to delays. Approved contractors can carry out some work without the need to provide advanced notification to the water supplier.
  • Approved businesses hold public and employers’ liability insurance.
  • There is an independent complaints procedure in place to resolve any technical disputes about how the work has been carried out, should a concern arise.
  • Approved businesses will be required to put their work right if it does not meet the requirements of the Water Fittings Regulations or Byelaws, enforced by the water supplier.
  • Approved businesses are audited to check they are complying with the rules of their Approved Contractors’ Scheme.

Please note the individuals listed on WaterSafe are not employed by Cambridge Water. The register has been provided to help customers find an approved plumbing business.

WaterSafe

WaterSafe is a dedicated online search facility bringing together thousands of qualified contractors employed by plumbing businesses from the seven existing Approved Contractors’ Schemes across the UK. 

WaterSafe aims to raise plumbing standards by helping customers find the nearest qualified plumbing and heating professionals.

To search for a plumbing business near you visit the WaterSafe website.

Approved Contractors’ Schemes

Water companies and trade associations run the seven Approved Contractors’ Schemes throughout the UK. All of these schemes are authorised as Approved Contractors’ Schemes by the local water company or the Secretary of State under the Water Fittings Regulations.

Below is a list of the seven schemes which operate across the UK.

 

 

Remember!

Whether you decide to appoint an approved plumber, or undertake a spot of DIY, only use materials that have been approved for use in contact with drinking water.

The Water Regulations Advisory Scheme (WRAS) approved logo shows produce such as pipes and water fittings, the water companies have checked and endorsed as complying with regulations to ensure they do not affect drinking water quality. For details click here.