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We take pride in giving you
the highest levels of customer service

Cambridge Water came second in Ofwat's annual Service and Delivery Report which looks at all levels of customer service

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YOUR ACCOUNT

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Small change for water charges
Small change for water chargesSmall change for water charges
Cambridge Water provides free foam lagging to customers
Cambridge Water provides free foam lagging to customersCambridge Water provides free foam lagging to customers
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Tell us about you

It is important that we have the correct details so we can manage the water supply to your property. For example we need to know who will be responsible for paying the water bills and who to contact regarding any changes to your water supply.

Use this section of the website to update us of any changes in your personal circumstances.

Please tell us what you would like to do:

  • Move house
  • Change your details
  • Add or remove a name from your account
  • See if you are eligible for a special tariff
  • Request extra care services
  • Notify Cambridge Water of a bereavement

Pay your bills in instalments.
Set up a direct debit.

Direct debit
Your account

Will I save with
a meter?

Meter
Find out here

Moving home?
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your details?

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