Request a meter form

Yes No

Detached Semi-detached Terraced Flat Maisonette

Yes No

I understand that Cambridge Water reserves the right to refuse the request, but only on the grounds that installation is impractical or unreasonably expensive, for example if I have shared services with other customers or where substantial alterations to existing plumbing is needed before a meter can be fitted.

I understand a free meter will be installed internally, where reasonably practical. If Cambridge Water cannot install the meter inside, it will be placed near the boundary of the property. I will be able to confirm the location of the meter by signing an approval form.

I understand that if I would like the meter installed at a different location inside or outside the property I will be responsible for any additional charges. In this instance Cambridge Water's surveyor will provide an estimate of cost.

I understand that on receipt of this form Cambridge Water will contact me to undertake a survey of the property to determine whether a meter can be fitted. For meters installed free of charge, Cambridge Water guarantees to survey the property and install the meter within 90 days subject to my acceptance of the survey within a reasonable timescale. If Cambridge Water fails to meet this guarantee I will be entitled to claim a compensatory payment under the Guaranteed Standards Scheme, unless the delay was caused by circumstances beyond Cambridge Water's control, for example where there is no access to the property.