Our publications

 
       

Please find below a set of copies of our most recent documents. You may need to download adobe acrobat if you do not already have that functionality on your PC to read them so we have included that facility of this page. You are welcome to download, read and print any of the documents that you see.

Download Adobe Reader To view PDF files, download the Adobe Acrobat Reader.

 
  Water meters brochure Water Meters

Thinking of installing a water meter?

Wondering if you will save money?

Use this brochure to calculate your likely charge on a water meter.
  Special needs brochure Special Needs

This brochure offers information on the facilities we provide for people with special needs.
 
  Service pipe maintenance brochure Service Pipe Maintenance

Do you know where Cambridge Water's ownership of the water pipework to your property ends and where yours starts?

This brochure contains information on who is responsible for repairs to pipework and contains information on our free maintenance to your underground pipework.
  Our commitment brochure Our Commitment

Cambridge Water aims to provide you with a high quality of service at all times.

We have set certain minimum standards that we expect to attain for you and these are displayed in this brochure.
 
  Water efficiency brochure Water Efficiency

Being water efficient does not mean being unhygienic. It just means being careful with the resources we use, not wasting them.

This brochure contains our top 10 tips to save water in and around your home.
  Water in the home brochure Water in the Home

We can all save water by installing a hippo or hog in our toilet cistern, thereby reducing the volume of flush.

This brochure includes tips on saving our limited resource within your home.
 
  Water in the garden brochure Water in the Garden

How can we create a successful garden with so little rain?

Tips to help you plan, plant and maintain your garden, as well as general efficiency tips.
  Services and prices - unmetered Services and Prices - Unmetered

This brochure outlines our commitment to our customers who have an unmetered water supply, including water and sewerage pricing, payment methods, efficiency tips, special needs and related information.
 
  Services and prices - metered Services and Prices - Metered

For metered water supply customers, this brochure include water and sewerage pricing, payment methods, efficiency tips, special needs and related information.
  Charges Scheme

The Charges Scheme sets out Cambridge Water PLC's charging policies which came into effect on 1st April 2008.
 
  The code of practice The Code of Practice

The Code of Practice describe the main services that Cambridge Water provide, our commitment to deal fairly with all customers, and where and how to get advice and help.
   

Additional Codes of Practice

Complaints

Guaranteed Standards

How to Get Water Supply

Meters

Pipes

Quality

Your Bill

Main Laying

 
  Lead pipe replacement Lead Pipe Replacement

To help reduce lead in the water, Cambridge Water are able to offer various water quality initiatives.
  Cambridge Water newsletter Cambridge Water newsletter
- Spring 08